Privacy Policy
GWO Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information
When you sign up for GWO Labs, we collect:
- Email address — used for account creation, login, and growth reports
- Instagram username — used to configure and run your growth campaign
- Instagram access credentials — used solely to perform engagement actions on your behalf
- Target account handles — used to identify and analyze audiences for your campaign
Automatically Collected Information
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Run automated engagement campaigns on your behalf
- Send you growth reports and account updates
- Respond to your comments, questions, and support requests
- Improve and optimize our services
3. How We Protect Your Information
We implement industry-standard security measures to protect your data:
- AES-256 encryption for all stored credentials, both at rest and in transit
- Isolated, access-controlled servers with limited personnel access
- Automatic credential deletion after 30 days from your last active campaign
- Regular security audits and vulnerability assessments
You may request immediate deletion of your credentials at any time by contacting support@gwolabs.com.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Your Instagram credentials are never shared with anyone and are used exclusively to operate your growth campaign.
We may share anonymized, aggregated data for analytical purposes, but this data cannot be used to identify you personally.
5. Cookies
We may use cookies and similar tracking technologies to track activity on our website and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. Instagram credentials are automatically deleted 30 days after your last active campaign.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent to data processing
- Request a portable copy of your data
To exercise any of these rights, contact us at support@gwolabs.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@gwolabs.com.